Privacy Policy
This privacy policy is for the Lesley Anne Derks website and outlines what information we collect from our clients and website visitors and how we use that information. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
Lesley Anne Derks cares about your privacy and wants to be clear about the information that we collect about you. We take a proactive approach to your privacy and ensure the necessary steps are taken to protect your privacy throughout your visiting experience.
If you have any questions about this privacy policy or how we manage your data, please contact us at Lesley Anne Derks, Delta Studios, Unit D2, Lochlands Business Park, Larbert, FK5 3NS, 07947 694587, laderks@yahoo.com.
What information do we collect?
Lesley Anne Derks collects different information both personal and non-personally identifiable depending on the service we provide to you.
What personal data we collect and why we collect it
The personal information we ask for is because we need it to provide a service to you.
Contact Forms
By filling in our enquiry form, you freely give the following information – name, email and any details supplied with your enquiry. This information is used to process your enquiry only. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We never give your personal information to any third party or add you to any mailing list communication.
Purchasing Through Our Store
If you purchase a product through our online store, we collect your information to process your order. The personal information collected is Name, Email, Phone, Delivery & Billing Address. Payments are collected securing through PayPal, you can view their privacy policy at https://www.paypal.com. We use this information to process your order and send you the items you purchased. This information is sent through our website securely and stored on a private computer. The data is kept for accounting and tax purposes.
Visiting The Website
If you visit our website to read a blog post or to browse our pages, we will log your IP address and use cookies to track your interactions. The Google Analytics software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Google Analytics privacy policy can be viewed at https://support.google.com/analytics/.
If you wish to deny the use and saving of cookies from this website you can take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors.
Mailing List
This website has a email mailing list through MailChimp, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead. You can view the MailChimp privacy policy at https://mailchimp.com/.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party antivirus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party antivirus software or similar applications.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
This website will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Who we share your data with
Any data you share with us kept private, we do not sell or give it to anyone outwith Lesley Anne Derks. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
How long we retain your data
Your data is only kept for as long as we need it to provide you with your requested service.
What rights you have over your data
If you have sent us an enquiry, ordered through our shop or are a customer of ours, you can request to receive a file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Your data is secured stored. All data including name, address, phone, order information are kept in password protected files. Customer data is accessed by one person only, the owner Lesley Anne Derks.
Updated on 23 May 2018.
